FEATURES & FACILITIES
Free parking
Handicap Access
Available
Other Languages
French
Spoken languages
English
SPECIAL INSTRUCTIONS
Check In: Please arrive at least 15 minutes prior to your first scheduled appointment. Late arrivals will result in a shortened appointment so the next guest will not be delayed, and you will be charged for the full value of the service. Please Check in at the front desk. If it is your first visit with our Spa for Laser, Medical-Micro Needling, Microdermabrasion, or peel you will need to fill out Spa forms for our records.
CANCELLATION POLICY
Cancellations Policy: The time needed for the service(s) or Spa Package that you schedule is reserved exclusively for you. If you need to cancel or reschedule one we require 24-Hours notice for individual services and 48 hours on packages of two services or more. Please call us at 703 349 0922 if no one answers, then leave your message on our voicemail. We reserve the right to charge your credit card if the appointment is cancelled or rescheduled in less than the notice required by this Cancellation Policy -30% of the service will be charged for cancellations and changes made within 12 hours of the scheduled appointment. Any cancellations or changes made within 4 hours of the scheduled appointment will be charged 100% of the appointment cost.
Refund Policies
At Gkocosmetics Spa it is our strong desire to make sure you look and feel your personal best after each and every visit with us. Although services are non-refundable, if at any time you feel that your chosen service wasn't provided to your expectations or you are unhappy with your overall look, please contact your technician or management within 24 hours of your service. We will gladly re-do your service to your expectations to what you had originally wished for.
Gift Cards are strictly final sale.
Special requests for service areas are not guaranteed, but will be noted for availability. Special orders require a 50% deposit and are non-refundable. Zero tolerance policy for shoplifting. All violators will prosecuted.